Healthcare Operations Manager
2 weeks ago
At Optum, we're dedicated to helping people live healthier lives by connecting them with the care, pharmacy benefits, data, and resources they need to feel their best. Our team is passionate about advancing health equity on a global scale, and we're committed to creating a culture that values diversity and inclusion.
Key Responsibilities:- Lead clinical operations across the continuum of care, assessing, planning, implementing, coordinating, monitoring, and evaluating patient outcomes.
- Develop and implement case management and coordination of care strategies to improve patient outcomes.
- Set direction and participate in or develop new programs to drive business growth and improve patient care.
- Provide guidance and support to team members, ensuring they meet established performance metrics and performance guarantees.
- Adapt departmental plans and priorities to address business and operational challenges.
- Current, unrestricted RN license in the State of New York.
- 3+ years of experience as a manager, supervisor, team lead, or SME in a hospital setting, acute care, direct care, or as a telephonic Case Manager for an insurance company.
- Certified Case Manager (CCM) or ability to become certified within six months of employment.
- Proficient in Microsoft Office Suite, including Word, Excel, and Teams, and able to navigate a Windows environment.
- BSN degree.
- Experience in case management, discharge planning, utilization review, concurrent review, and risk management.
- Background in managed care and proven organizational skills and multitasking abilities.
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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