Customer Service Representative

2 weeks ago


Back Mountain, Pennsylvania, United States Uline Full time

Customer Service is the heartbeat of Uline. As a Bilingual Customer Service Representative, you'll process customer orders and inquiries in a collaborative call center using world-class technology. You'll communicate with customers over phone, email, and chat, helping them navigate Uline's website and online ordering. To succeed in this role, you'll need to be fluent in both verbal and written English and Spanish. You'll also need to have a high school diploma or equivalent, with a bachelor's degree preferred. Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers. You'll be part of a team that's dedicated to delivering exceptional customer experiences. In return, you'll enjoy a range of benefits, including complete medical, dental, vision, and life insurance coverage, a 401(k) with 6% employer match, paid holidays, and generous paid time off. You'll also have access to tuition assistance, bonus programs, and employee perks like a first-class fitness center and beautifully maintained walking trails. Uline is a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. We're proud to operate as a drug-free workplace and are an EEO/AA Employer/Vet/Disabled.



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