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Community Housing Advocate

2 months ago

Cincinnati, Ohio, United States trak group Full time
Community Housing Advocate

Are you driven by a desire to effect positive change in the lives of individuals and families? Join our dedicated team at Trak Group as a Community Housing Advocate, where you will play a crucial role in enhancing community well-being through essential housing support services.

Why This Position is Unique
  • Engage in impactful work that fosters stability and hope within our neighborhoods.
  • Explore significant career advancement opportunities within a reputable non-profit organization.
  • Enjoy a comprehensive benefits package for full-time staff, including 15 personal days, 15 vacation days, 14 paid holidays, and a generous retirement contribution.
Your Contributions in This Role
  • Oversee daily operations for screening applicants seeking housing assistance.
  • Maintain organized waitlists to ensure timely processing of applications.
  • Communicate acceptance or denial of housing assistance with compassion and professionalism.
  • Conduct detailed eligibility assessments, including verification of income and family structure.
  • Accurately calculate rents utilizing specialized software tools.
  • Represent the organization in hearings and support annual updates of waiting lists.
  • Collaborate with site personnel to address challenges related to hard-to-lease units.
What You Bring to the Team
  • Exceptional customer service abilities, particularly when engaging with vulnerable populations.
  • Strong organizational skills and the capacity to excel in a dynamic environment.
  • Ability to quickly grasp and articulate complex rent determination processes.
  • Expertise in conflict resolution and professional communication.
  • Capability to maintain precise and compliant client records using specialized software.
  • Meticulous attention to detail in data entry and documentation.
  • Willingness to undertake additional responsibilities as needed.
If you are eager to make a meaningful difference in your community and build a fulfilling career in public service, we encourage you to consider this opportunity.