U-Haul Center Team Member
1 week ago
We are seeking a skilled Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will provide exceptional customer service, inspect and maintain equipment, and assist with dispatch and return operations. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
Estimated Salary: $50,000 per year, based on experience and performance.
Responsibilities:
• Provide exceptional customer service to internal and external customers;
• Inspect and maintain U-Haul equipment to ensure it is in good working condition;
• Assist with dispatch and return operations, including managing rentals and inventory using smartphone-based U-Scan technology;
• Move and hook up U-Haul trucks and trailers;
• Clean and inspect equipment on the lot, including checking fluid levels;
• Answer questions and educate customers regarding products and services;
• Prepare rental invoices and accept equipment returned from rental;
• Install hitches and trailer wiring;
• Fill propane (certification offered through U-Haul upon employment);
• Drive a forklift (certification offered through U-Haul upon employment).
Requirements:
To be successful in this role, you should have a valid driver's license, a high school diploma or equivalent, and excellent communication skills. You should also be able to work in a fast-paced environment and maintain a positive attitude under pressure.
Benefits:
As a U-Haul employee, you can expect a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, you matter EAP, LifeLock identity theft protection, critical illness/group accident insurance, Dave Ramsey's SmartDollar program.
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
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