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Customer Service Specialist

2 months ago

Kalispell, Montana, United States Sonepar Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as an Electrical Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Provide excellent customer service and support to customers via phone, email, and in-person
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Process customer orders and resolve any issues in a timely and professional manner
  • Work closely with internal teams to ensure seamless order fulfillment and customer satisfaction
  • Participate in sales meetings and product training to stay up-to-date on new products and services
  • Contribute to the development of sales strategies and initiatives to drive business growth

Requirements:

  • Excellent communication and interpersonal skills
  • Proven customer service experience in a sales or retail environment
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in software applications
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Sonepar:

Sonepar is a leading distributor of electrical products and solutions, serving the electrical contractor, factory automation, industrial MRO, and commercial & institutional markets. We are committed to providing our customers with exceptional service and support, and we are seeking a talented individual to join our team.