Frontline Customer Service Specialist

4 days ago


Latham, New York, United States Walmart Full time

**Job Description**

We are seeking a Frontline Customer Service Specialist to join our team at Sam's Club in Latham, NY. As a key member of our frontline team, you will be responsible for providing exceptional customer service, operating front-end equipment, and maintaining a clean and organized sales floor.

**Key Responsibilities:**

  • Provide outstanding customer service by acknowledging members, answering questions, and resolving issues
  • Operate cash registers, process payments, and manage transactions efficiently
  • Maintain a clean and organized sales floor, including zoned areas and merchandise displays
  • Collaborate with colleagues to achieve sales goals and maintain a positive store environment

**Requirements:**

  • Customer service experience in retail or a related field
  • Ability to work in a fast-paced environment, multitasking and meeting productivity standards
  • Strong communication and interpersonal skills, with a focus on member satisfaction
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends

**Benefits:**

  • Competitive hourly wage: $17.00 - $24.00 per hour
  • Ongoing training and development opportunities
  • Paid time off, including vacation, sick leave, and holidays
  • Discounts on merchandise and services
  • Opportunities for career advancement within the company


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