Healthcare IT Internship

1 month ago


Chicago, Illinois, United States Internships and Apprenticeships Full time
Job Description

At Northwestern Medicine, we are committed to providing exceptional service to our patients and guests, as well as internal clients across the organization. Our Information Services team drives innovative, high-value solutions to transform healthcare.

Internship Overview

The Northwestern Medicine Information Services Summer Internship presents a valuable opportunity for associates, undergraduate and graduate students to gain an experiential education and for Northwestern Medicine to benefit from the service, skills and knowledge that undergraduate and graduate students can offer.

Domain Areas
  • Technical Support and Networking Roles
    • Basic technical support (hardware, software, operating system)
    • Prepare equipment for deployment
    • Troubleshoot and resolve network issues
    • Basic Cisco Unified Communications move/add/change requests (MACD)
    • Assist with software installations and updates
  • Analytics and Data Roles
    • Problem-solving, coding, building dashboards
    • Various data pulls and report creation
    • Complete a project, code reviews, attend update meetings
    • Projects focused on providing data and analytics support
  • Digital and Consumer Products Roles
    • Support UX Designers, design page wireframes and user interfaces
    • Contribute to information architecture and content strategy
    • Support usability testing and research
    • Run and review website analytics reports
  • Development and Automation Roles
    • Participate in team meetings, support application development
    • Learn programs/tools/languages, experiment with new technologies
    • Creating analytics dashboards, building custom APIs
    • Building RPA (robotic processing) in Power Automate
  • Project Management, Construction, and Innovation Roles
    • Attend design meetings and site walks
    • Work with contracted vendors, prepare equipment for deployment
    • Schedule construction-related activities
    • Document deployment activities
Responsibilities
  • Uphold the mission, vision, and values of Northwestern Medicine.
  • Successfully complete projects and work tasks assigned.
  • Develop a working knowledge of hospital operations to a degree that allows for the successful completion of projects supporting a variety of hospital operations.
  • Develop working relationships with staff and management that allows for successful business interactions across all levels of the organization.
  • Participation in activities designed for development of interns during their assignment at Northwestern Medicine; which include:
    • New Employee Orientation
    • Networking Opportunities with Senior Leadership
    • Networking Opportunities with other college internship groups within the Northwestern Medicine hospital system
    • Professional Workshops
    • Departmental Presentations led by IS leadership
    • Completion of Intern Innovation Challenge Project & Individual Presentation
Qualifications
  • Required:
    • Candidates must have a High School Diploma or the General Equivalent and have completed at least 2 semesters in an Associates or undergraduate program or 30 credit hours.
    • The most promising applications demonstrate superior academic performance, leadership skills, and relevant healthcare experience.
    • Interns project maturity, professionalism, and initiative.
    • Candidates must be comfortable in complex organizations and display a passion for a career in healthcare IT.
  • Preferred:
    • Completion of at least the sophomore year of study.
Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.



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