Water Restoration Team Member

2 weeks ago


Hammond, Louisiana, United States ServiceMaster Restore Full time
Job Summary

We are seeking a skilled Water Restoration Technician to join our team at ServiceMaster Restore. In this role, you will be responsible for monitoring and completing tasks for water restoration jobs, ensuring the highest quality of service to our customers.

Key Responsibilities:
- Retrieve work orders, check routes, and ensure necessary equipment and supplies are loaded on trucks.
- Explain processes used to complete active jobs to customers and provide next steps for resolution.
- Complete assigned jobs according to company procedures while maintaining quality control.
- Perform water damage repair, including extraction, contents packing, removal/disposal of non-salvageable materials, and light construction/demolition as directed by supervisor.
- Inspect jobs after completion and obtain customer signatures for approval purposes.

Requirements:
- High school graduate or equivalent required.
- Experience in restoration or construction industry preferred but not required.
- Valid driver's license with a satisfactory driving record is required.
- Good verbal and written communication skills and good customer service skills are essential.
- Ability to read and follow product label usage instructions and use mobile software to enter data.

Physical Demands and Working Conditions:
This position requires the ability to move up to 70 pounds frequently, stand and walk for extended periods, lift, squat, crawl, and crouch. Additionally, the ability to express ideas quickly and receive detailed information given is necessary. For safety reasons, respirators may be required in certain situations.

Compensation: $16.00 - $25.00 per hour

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