Client Support Representative
6 days ago
Client Support Representative
We are seeking a highly skilled and motivated Client Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients through various channels, including phone, email, and in-person interactions.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you have a passion for delivering exceptional client experiences and a desire to grow your career in retail, we encourage you to apply.
About the Role:
- Job Summary: Deliver exceptional client experiences to clients through various channels.
- Key Responsibilities:
- Answer client inquiries and resolve issues in a timely and professional manner.
- Respond to client complaints and concerns in a courteous and empathetic manner.
- Provide product information and recommendations to clients.
- Process client transactions and handle returns/exchanges as needed.
- Requirements:
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- What We Offer:
- Salary: $35,000 - $45,000 per year
- Benefits: Health insurance, 401(k) matching, paid time off.
How to Apply:
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