Retail Support Associate

2 weeks ago


Greensburg, Pennsylvania, United States Macy's Full time
About the Role

We are seeking a highly motivated and detail-oriented Shoe Expeditor to join our team at Macy's. As a Shoe Expeditor, you will play a crucial role in ensuring smooth operations within our Women's Shoe department.

Your primary responsibilities will include quickly locating and delivering requested products to selling colleagues, ensuring the shoe department is clean and organized, and providing exceptional customer service.

We are looking for a flexible team player who can thrive in our fast-paced environment, juggle multiple tasks, and work various shifts including nights, weekends, and holidays.

Key Responsibilities
  • Greet customers, answer their questions, and provide assistance in a friendly and professional manner.
  • Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.
  • Deliver a great customer experience by quickly and accurately pulling orders from the stockroom and staging them for sales colleagues.
  • Assist in locating and pulling merchandise to fulfill digital customer orders.
  • Maintain an orderly and visually appealing store by arranging and replenishing displays.
  • Ensure stock room is organized, process new and damaged items, perform shoe inventory, and scan items back into stock.
  • Maintain accurate pricing and signage throughout the department to ensure a seamless shopping experience for our customers.
Requirements
  • Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion, and respect.
  • Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter able to adapt quickly to changing customer expectations and needs.
  • Resourceful and responsive to changing priorities.
About Macy's

Macy's is a leading American department store chain with a rich history of providing exceptional customer service and creating memorable shopping experiences. We are committed to creating a workplace that is inclusive, challenging, and refreshingly fun.

We offer a range of benefits, including coverage across medical, dental, vision, and retirement, as well as employee assistance programs and fully-funded education benefits. We are an equal opportunity employer and welcome applications from diverse candidates.



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