Store Director
7 days ago
Job Summary:
The Operations Manager at Jimmy John's is responsible for overseeing all aspects of in-store operations, including staffing, food safety, inventory management, cost control, and customer satisfaction. This role requires a self-motivated individual with superior leadership skills and the ability to execute systems and procedures with 100% integrity.
Key Responsibilities:
- Manage store operations to ensure exceptional customer experience and high-quality products
- Lead and develop a team of employees to achieve business objectives
- Implement and maintain food safety and sanitation procedures
- Manage inventory and supplies to minimize waste and optimize profitability
- Monitor and control costs to achieve budget targets
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- Ability to work a 40+ hour week
- At least 18 years of age, with valid driver license and clean driving record
- Jimmy John Manager Certification
- ServSafe Manager Certification
- Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
- Ability to perform, teach, and train all aspects of Assistant Manager, PIC, InShopper, and Delivery Driver positions
- Ability to handle fast-paced and high-stress situations in the store
- Organize and establish priorities in the store with minimal supervision
- Willing to coach and task-manage employees on store operations
Additional Requirements:
- Ability to lift 30-40 lbs. regularly throughout shifts
- Ability to stand, bend, reach, and scoop throughout assigned shifts
- Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F
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