Towing Operations Coordinator
5 days ago
As a Towing Operations Coordinator at IAA Holdings, LLC (IAA), you will play a pivotal role in ensuring seamless vehicle pickups and deliveries by effectively managing our towing resources. Your exceptional organizational skills and attention to detail will optimize branch productivity, embodying the company's 'will to win' and 'team player' values. By providing outstanding customer service to our towing partners, you will be instrumental in achieving on-time performance and maximizing tow truck productivity.
- You will plan future day resource requirements, coordinate with towers to secure necessary truck resources, and identify when demand exceeds capacity to refer to part-time networks for additional support.
- Your responsibilities will also include recruiting new towers to build robust tow networks, providing essential documentation to drivers, and monitoring work-in-progress to make timely adjustments.
- You will review driver records for completeness and accuracy, communicate potential problems to management, and foster positive working relationships with all tow drivers.
The ideal candidate will possess a strong understanding of dispatch operations, excellent verbal communication skills, and the ability to function well as part of a team. Proficiency in MS Office and comfort with technology are also essential.
We offer a competitive salary range of $19.00 to $24.00 per hour for Colorado residents, based on factors like education, experience, and certifications. Our comprehensive benefits package includes health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.
About IAA Holdings, LLC:
IAA is a trusted global marketplace for commercial assets and vehicles, leveraging cutting-edge technology to facilitate marketing and sales. With a unique platform and focus on innovation, we serve a global buyer base and a full spectrum of sellers, including insurers, dealerships, and fleet lease companies.
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