Acumatica ERP System Manager

2 weeks ago


Rochester, New York, United States Insight Recruitment Full time
Job Description:

We are a well-established, family-owned company seeking an experienced Acumatica ERP Business Analyst/Administrator to join our team. This role offers a unique blend of technical and analytical responsibilities, ideal for a candidate with solid Acumatica experience and excellent communication skills.

Key Responsibilities:
  • System Administration
  • Maintain the Acumatica Cloud ERP system and related applications in collaboration with our support partner.
  • Monitor system performance to ensure stability and security.
  • Manage user accounts, permissions, and access controls.
  • Troubleshoot and resolve system issues promptly by submitting a help ticket as needed.
  • Coordinate and implement system updates, patches, and upgrades.
  • Develop and maintain an 'Acumatica Roadmap' that includes a rolling prioritized list of desired fixes or improvements, report/dashboard requests, and planned annual enhancements.
Business Analysis:
  • Collaborate with departments to understand business needs and requirements as our company continues to grow.
  • Analyze current business processes and workflows to identify inefficiencies.
  • Develop and document detailed business requirements and specifications to inform enhancement needs.
  • Provide recommendations for process improvements and system enhancements.
  • Assist in the design and implementation of new Acumatica ERP modules and features.
  • Conduct user training sessions and create instructional/support materials.
  • Develop generic inquiries, side panels, dashboards, and forms as needed to meet business requirements as articulated in the Acumatica Roadmap.
Requirements:
  • Experience within Information Technology, Computer Science, Business Administration, or related field.
  • Experience as a System Administrator and/or Business Analyst, preferably with Acumatica Cloud ERP.
  • Strong technical knowledge of Acumatica Cloud ERP.
  • Proficiency in database management, query development, and utilization of business intelligence tools like Power BI.
  • Ability to communicate complex technical concepts to non-technical stakeholders.
  • Strong organizational and time management skills.

Estimated salary: $85,000 - $110,000 per year based on location and industry standards.



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