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Assistant General Manager

2 months ago

Hollister, California, United States TK Burger, L.P. Full time

The Smashburger Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Smashburger standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members and Shift Managers complete all assigned duties, inventory management, and financial accountability and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for all employees to work and customers to visit. A successful candidate will have a positive attitude and good communications skills. If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Smashburger is the place to learn, grow and succeed.

Job Requirements and Essential Functions

  • High School Diploma or GED, College or University Degree preferred
  • 1-3 years supervisory experience in either a food service or retail environment, including Profit and Loss responsibility
  • Basic personal computer literacy
  • Strong preference for internal promote from Shift Manager position
  • Must be at least 18 years old
  • Must pass background check criteria and drug test
  • Must have reliable transportation
  • Basic business math and accounting skills, and strong analytical/decision-making skills
  • Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin
  • Able to clean the parking lot and grounds surrounding the restaurant
  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 80% of shift time


Key Performance Indicators (KPIs) for this role include:

  • Ensuring high levels of customer satisfaction and loyalty
  • Managing inventory and supplies to minimize waste and optimize profitability
  • Leading and developing a high-performing team
  • Meeting or exceeding sales and profit targets
  • Maintaining a clean and safe work environment