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Store Operations Manager

2 months ago


Westford, Massachusetts, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Experience:
    • Engage with customers and provide excellent customer service.
    • Resolve customer complaints and issues in a timely and professional manner.
  • Operations:
    • Manage cash handling and ensure accurate counting and reconciliation.
    • Maintain a clean and organized store environment, including the stockroom and back door.
    • Assist with inventory management and ordering processes.
  • Training & Personal Development:
    • Attend training sessions and complete PPLs as requested by management.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Prefer the knowledge of store inventory control.
  • Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state.

This role will remain open until filled. To review benefits, please click here.