Automotive Service Specialist

2 weeks ago


Dubuque, Iowa, United States Richardson Motors Full time

Richardson Motors is seeking a skilled Automotive Service Specialist to enhance our dedicated team. The ideal candidate will possess substantial automotive knowledge and exceptional customer interaction abilities.

Open Positions Include:
Service Specialist
Heavy Line Specialist
Transmission Specialist
Master Service Specialist

What We Offer:

  • Access to cutting-edge technology in our workshop
  • Provided uniforms for a professional appearance
  • Exclusive discounts on services and products
  • A highly efficient work environment
  • Opportunities for career growth and internal promotions
  • Reimbursement for ASE and state inspection certifications, along with coverage for training expenses
  • Ongoing education, including hands-on and online training from manufacturers
  • A clean, organized, and professional workspace
  • Competitive salary packages
Additional Perks:
  • Health insurance sponsored by the company
  • 401K plan with a generous matching contribution
  • Paid time off and vacation days
  • Company-funded life and disability insurance
  • Opportunities for professional growth
  • Employee vehicle purchase plans
  • Family-owned and operated business
  • Long-term job stability
  • Flexible working hours
  • Four-day work week
  • No weekend shifts
  • Paid training programs
Key Responsibilities:
  • Execute tasks outlined in repair orders efficiently and in line with dealership standards
  • Conduct test drives and assess vehicle components and systems using diagnostic tools
  • Diagnose, maintain, and repair various automotive systems, including engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning
  • Communicate with Service Advisors to keep customers informed about necessary additional services and provide time estimates for repairs
  • Perform warranty repairs according to manufacturer specifications
Qualifications:
  • Comprehensive understanding of the service drive
  • High school diploma or equivalent
  • Excellent manual dexterity and hand-eye coordination
  • Strong mechanical and troubleshooting skills
  • Outstanding customer service capabilities
  • Basic computer skills
  • Positive and friendly demeanor with a customer-centric approach
  • Ability to thrive in a fast-paced environment
  • Team-oriented with effective collaboration skills
  • Willingness to learn new technologies and service procedures
  • Proficient in using electronic diagnostic equipment
  • Valid driver's license with a clean driving record
  • Must be open to pre-employment drug screening and background checks

Richardson Motors is a reputable dealership specializing in both new and used vehicles, offering a full-service repair shop capable of servicing all makes and models. We pride ourselves on being a family-owned business established in 1958, committed to providing a safe and drug-free workplace.

We are an equal opportunity employer, and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.



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