Senior Technical Specialist
1 day ago
We are seeking a highly skilled Technical Specialist 2 to join our dynamic team at M.C. Dean, Inc. As a key member of our Security and Electronic Systems business Unit, you will play a crucial role in delivering top-notch solutions that meet the evolving needs of our customers.
This challenging position demands an individual with exceptional technical expertise, strong problem-solving skills, and excellent communication abilities. Your primary responsibilities will include:
Key Responsibilities:
- Analyze system performance and recommend improvements to ensure seamless operations.
- Collaborate with the system administration and engineering team to resolve complex issues.
- Utilize advanced knowledge of networking principles and system administration skills to troubleshoot systems and operating systems.
- Communicate effectively with customers, manufacturers, vendors, and system administrators to ensure smooth project execution.
Requirements:
- High School Diploma/GED or Associates degree with 6+ years of experience in installation, troubleshooting, and/or testing of electronic security systems.
- System administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions.
- Reliable attendance at customer sites during work hours required by customers is essential.
Desired Qualifications:
- Certification in CCure 9000 Access Control System, Bosch Digital Video Systems, or Gallagher Access Control System.
- Proficiency in Microsoft SQL Server, Microsoft Server 2019/2022, Dell Storage Area Networks, Brocade, Cisco network equipment, VM Ware, WSUS Maintenance, UNIX, and Windows operating systems.
Benefits:
- A competitive salary range of $78,675 - $104,900.
- A comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid-time off, tuition reimbursement, 401k Retirement Plan, Military Reserve pay offset, and paid maternity leave.
Work Environment:
- Exposure to computer screens for extended periods may be required.
- Sitting for extended periods may be necessary.
M.C. Dean, Inc. is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace that reflects the communities we serve and where everyone feels valued, respected, and empowered to contribute their best.
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