Director, Underwriting Research and Compliance

2 weeks ago

San Antonio, Texas, United States USAA Full time
Why USAA?

At USAA, we're dedicated to facilitating the financial security of millions of U.S. military members and their families. Our mission is to give back to those who have served, and we're looking for talented individuals to join our team.

The Opportunity

As a Director, Underwriting Research, you'll play a critical role in ensuring USAA's compliance with federal flood and state residual market regulatory requirements. You'll analyze, interpret, and communicate the impact of these regulations, developing and implementing processes and programs to ensure compliance and efficiency.

This is a remote opportunity with occasional business travel, allowing you to work from anywhere in the continental U.S.

Key Responsibilities
  • Administer USAA's Write Your Own (WYO) Flood Program, including FEMA rule interpretation and vendor relationship management.
  • Serve as a trusted advisor and liaison to internal and external partners on state residual market insurance matters.
  • Monitor and analyze the regulatory and legislative landscape to ensure compliance and identify opportunities for improvement.
  • Ensure legal, regulatory, and corporate compliance with state FAIR plans and Windpools.
  • Identify and mitigate risks associated with business activities, ensuring effective risk management and control.
  • Monitor and report financial impact from state residual markets, ensuring accurate and timely reporting.
  • Develop and maintain contracts and agreements to meet the needs of state residual markets, ensuring compliance with applicable laws and regulations.
  • Serve as the FEMA point of contact for USAA on all FEMA Write Your Own (WYO) matters.
Requirements
  • Bachelor's Degree or 4 years of related experience in lieu of degree.
  • 8 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process, or Risk Management, including direct experience executing underwriting processes and defining underwriting procedures.
  • 3 years of direct team lead or management experience.
  • Advanced knowledge of relevant industry practices, trends, and regulatory requirements.
  • Experience reviewing policies and procedures documents and identifying and articulating risks and opportunities.
  • Proven skills in developing strong relationships with peers and business stakeholders and collaborating across the organization.
  • Advanced experience in developing and presenting analysis and findings to senior levels of management and key stakeholders.
  • Advanced proficiency using Microsoft Word, Excel, PowerPoint, and/or Access.
What Sets You Apart
  • Proficient understanding and experience with federal flood and state residual markets.
  • Demonstrated experience in vendor contract management.
  • Subject-matter-expert level of business acumen in the areas of insurance and insurance business operations and industry practices.
  • Leads the contracting process to implement complex residual market or federal flood vendor services.
  • Demonstrated ability to work with and through 3rd party contract language and requirements.
  • 8 years of relevant insurance sales, service, and/or underwriting experience with demonstrated accountability for complex tasks and/or projects.
  • Demonstrated knowledge of P&C Industry.
  • Demonstrated knowledge of relevant industry practices, trends, and regulatory requirements.
  • Demonstrated analytical, organizational, and problem-solving abilities requiring a high attention to detail to identify data errors and/or process gaps quickly and effectively.
What We Offer

USAA offers a competitive salary range of $120,550-$230,400, based on experience and market data. Employees may be eligible for pay incentives based on overall corporate and individual performance. We also offer best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.

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