Automotive Diagnostic Specialist

6 days ago


Torrance, California, United States Kelly Full time
About the Role

We are seeking a highly skilled Automotive Diagnostic Specialist to join our team at Kelly. As a key member of our team, you will be responsible for providing technical support to internal and external customers, ensuring smooth software installation and configuration.

Key Responsibilities:
  • Assist with escalated software installation and configuration issues.
  • Troubleshoot and resolve technical queries promptly.
  • Ensure software functionality aligns with dealership needs.
  • Monitor market feedback, identify hardware/software issues, and track issues.
  • Conduct on-vehicle validation of dealer software and tools as required.
  • Collaborate on tasks related to vehicle diagnostics and software reprogramming.
Requirements:
  • Excellent verbal communication skills, especially with experience in a call center environment.
  • Ability to convey technical information clearly and concisely.
  • Some experience with automotive diagnostic scan tools.
  • Strong oral and written communication skills.
  • Ability to document processes and communicate effectively with team members.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
  • Experience with enterprise-level computer Wi-Fi networking and configuration.

About Kelly: We are a leading staffing expert that connects you with top companies for opportunities where you can learn, grow, and thrive. Our mission is to provide you with limitless opportunities to enrich your life.



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