Delivery Operations Specialist

4 days ago


Rock Springs, Wyoming, United States BUDDY'S HOME FURNISHINGS TX, OK Full time
Job Summary:

As a Delivery Operations Specialist at Buddy's Home Furnishings, you will play a critical role in ensuring the success of our customers by providing exceptional delivery and customer service. This position requires a strong work ethic, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Manage customer accounts, ensuring timely and efficient delivery of merchandise.
  • Perform inside sales and outside collections, maintaining a high level of customer satisfaction.
  • Assist in maintaining the appearance of our showroom, ensuring a positive customer experience.
  • Take primary responsibility for delivery and pickup of merchandise, adhering to company safety standards.
  • Perform managerial functions or duties as assigned by Store Manager, demonstrating effective communication and reasoning skills.

Requirements:
  • Excellent telephone skills and intermediate math skills.
  • Maintain a professional appearance and be able to drive during day and night, meeting all safety requirements.
  • Ability to explain terms of rental/lease agreement to customers and communicate effectively in person and over the telephone.
  • Must be able to work overtime and be proficient in product features and benefits.
  • Regular and consistent attendance, including nights and weekends as business dictates.

Physical Requirements:
  • Position requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds.
  • Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics.
  • Prolonged driving and standing, as well as working in and outdoors in a variety of climates and weather conditions.

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