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Skilled Nursing Facility Care Coordinator

2 months ago


O'Fallon, Missouri, United States UnitedHealth Group Full time
About the Role

We are seeking a highly skilled and compassionate Care Coordinator to join our team at UnitedHealth Group. As a Care Coordinator, you will play a vital role in optimizing patients' recovery journeys and ensuring efficient, smooth, and prompt transitions of care.

Key Responsibilities
  • Serve as the link between patients and healthcare personnel to ensure seamless transitions of care
  • Perform skilled nursing facility assessments on patients using clinical skills and CMS criteria
  • Review targets for Length of Stay (LOS), target outcomes, and discharge plans with providers and families
  • Collaborate effectively with patients' healthcare teams to establish optimal discharge plans
  • Assure patients' progress toward discharge goals and assist in resolving barriers
  • Participate in skilled nursing facility rounds to provide accurate and up-to-date information
  • Assure appropriate referrals are made to the Health Plan, High-Risk Case Manager, and/or community-based services
  • Engage with patients, families, or caregivers weekly and as needed
  • Attend patient/family care conferences
  • Assess and monitor patients' continued appropriateness for skilled nursing facility setting according to CMS criteria
Requirements
  • Active, unrestricted registered clinical license in Missouri - Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Therapist
  • 5+ years of clinical experience as a Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Therapist
  • Proficient with Microsoft Office applications including Outlook, Excel, and PowerPoint
  • Reside in or near O'Fallon, MO
  • Access to reliable transportation to travel to skilled nursing facilities throughout the O'Fallon, MO area up to 50% of the time
  • Access to high-speed internet at home (Broadband Cable, DSL, Fiber)
  • Dedicated, distraction-free space in home for home office
Preferred Qualifications
  • Experience working with geriatric population
  • Experience with patient education, rehabilitation, and/or home health nursing
  • Experience prioritizing, planning, and managing multiple tasks/demands simultaneously
  • Familiarity with care management, utilization/resource management processes, and disease management programs
  • Understanding/knowledge of CMS, Medicare, and Medicaid guidelines/regulations
  • Demonstrated exceptional verbal and written interpersonal and communication skills
  • Proven solid problem solving, conflict resolution, and negotiating skills
  • Proven independent problem identification/resolution and decision-making skills
  • Proven ability to be detail-oriented
  • Proven ability to be a team player
About UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.