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Logistics Specialist

2 months ago

Windsor Locks, Connecticut, United States WFS Full time

Job Summary

The Operations Manager will serve as the central point of contact for all data and information related to local operations and customer interactions. This role requires maintaining consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers, and the customer through regular updates and notifications.

Key Responsibilities

  • Manage and maintain accurate records of inbound and outbound trucks, including activity logs and reports.
  • Handle inbound and outbound calls in a professional and timely manner.
  • Monitor and track inbound and outbound flights, ensuring timely and efficient operations.
  • Stay up-to-date with changing procedures and adapt to new requirements.
  • Prepare and send regular reports to stakeholders, ensuring timely and accurate information.
  • Collaborate with the team to achieve common goals and objectives.
  • Work effectively under pressure, meeting deadlines and delivering results.
  • Develop and maintain knowledge of the Amazon Logistics System.
  • Follow instructions and guidance from management.
  • Be willing to learn and take on new responsibilities.
  • Display attention to detail and a commitment to quality.
  • Be flexible and adaptable in a fast-paced environment.
  • Exhibit exceptional communication and interpersonal skills.
  • Perform additional tasks and job assignments as assigned by management.

Minimum Requirements

  • 2 years' experience in data entry or a related field.
  • High school diploma or equivalent required.
  • Proven ability to handle inbound and outbound calls in a professional manner.
  • Ability to work under pressure and adapt to changing procedures.
  • Willingness to work overtime as needed.
  • Attention to detail and exceptional communication skills.

Preferred Skills

  • Excellent customer service skills.
  • Proficiency in Microsoft Office, particularly Excel.
  • Experience in a warehouse or logistics environment.
  • Typing speed of 35+ words per minute.

Physical Requirements/Working Conditions

  • Ability to lift up to 70 pounds.
  • Ability to work in inclement weather.
  • Ability to work weekends and holidays.

Perks & Benefits

  • Access to earned wages before payday through the Branch app.
  • On-the-spot awards and recognition through the Awardco Platform.
  • Multiple options for medical care and wellness programs.
  • Travel discounts, pet insurance, and other employee extras.
  • 401k program with company match.
  • Opportunities for internal mobility and career growth.