Administrative Support Specialist

3 days ago


Royal Oak, Michigan, United States Detroit Zoological Society Full time
Job Summary

The Executive Assistant provides administrative support to senior-level executives, ensuring the smooth operation of the organization. This role requires a high degree of professionalism, integrity, and discretion.

Key Responsibilities
  • Manage multiple assignments simultaneously, prioritizing tasks and following through on issues in a timely manner.
  • Prepare documents, reports, and presentations with attention to detail and proofreading.
  • Draft correspondence, reports, and other documents, ensuring accuracy and professionalism.
  • Locate and retrieve files, documents, and reports efficiently.
  • Maintain and enhance current filing systems, ensuring organization and accessibility.
  • Schedule and arrange meetings, appointments, and tours, coordinating with executives and other stakeholders.
  • Prepare and send notices and materials to meeting participants, ensuring timely and accurate communication.
  • Arrange travel and accommodations as needed, ensuring seamless execution.
  • Order necessary supplies and materials, managing the executive's office budget.
  • Prepare check requests and expense reports, ensuring accuracy and compliance.
  • Communicate and collaborate with others regarding administrative functions and activities, providing exceptional customer service.
  • Resolve routine problems in person, by phone, or through correspondence, demonstrating professionalism and discretion.
  • Participate in meetings and events as necessary, representing the executive and the organization.
  • Interact with other executive and administrative assistants to ensure coverage, communication, and coordination of work.
Qualifications
  • Completion of two years of college-level coursework in business or a related field.
  • Minimum of five years of recent and progressive executive assistant experience working for a senior-level executive.
  • OR an equivalent combination of education and experience sufficient to successfully perform the essential functions of the role.
Knowledge, Skills, and Abilities
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to work with Board, Executive, and Senior Leaders in an effective and professional manner.
  • Able to establish and maintain effective working relationships with internal and external contacts.
  • Proven ability to work with confidential, time-sensitive, and restricted information.
  • Able to multi-task and take on new tasks/projects with short notice and to work independently without significant assistance or direction.
  • Strong decision-making ability, attention to detail, and outstanding follow-through.
  • Requires excellent analytical and problem-solving skills.
  • Excellent calendar management skills, including the coordination of complex meetings.
  • Strong knowledge of Microsoft Office, including Outlook, Word, Excel, PowerPoint, and related software programs.


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