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Shift Supervisor

2 months ago

Santa Monica, California, United States LAZ Parking California, LLC Full time

{"h1": "Shift Lead Job Description", "p": "At LAZ Parking California, LLC, we are seeking a highly motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible for ensuring the smooth operation of our parking facilities, supervising staff, and providing exceptional customer service.

Responsibilities:

* Supervise and mentor staff to ensure they are meeting performance standards and providing excellent customer service
* Assist in establishing performance standards and implementing changes to procedures as needed
* Promote good customer relations by consistently providing premier customer satisfaction
* Run reports related to daily revenue and other reports requested by management
* Assist with periodic training and resolve customer service issues or questions as needed
* Greet customers by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude
* Other related duties as assigned

Requirements:

* High school diploma or GED required
* At least 2 years of supervisory experience required
* Valid Driver's license (at least 2 years)
* Strong customer service experience
* Hospitality experience required
* Ability to communicate professionally and effectively
* Ability to speak, read, and comprehend the English language
* Must be open to feedback, differing opinions, and other points of view
* Demonstrates a sense of urgency and timeliness
* Demonstrate the ability to seek improvement
* Excellent team building and interpersonal skills

Physical Demands:

* Ability to lift, push, and pull at least 50 pounds
* Ability to stand, walk, and run for extended periods of time
* Ability to bend, stoop, squat, and lift frequently throughout a shift
* Willingness to work in the elements - heat, wind, snow, rain, etc.

LAZ Parking California, LLC is an equal opportunity employer and participates in E-Verify.

If you are a motivated and experienced professional looking for a challenging role, please apply today

", "h2": "About LAZ Parking California, LLC", "p": "LAZ Parking California, LLC is a leading provider of parking services in California. We are committed to providing exceptional customer service and creating a positive work environment for our employees.

If you are interested in joining our team, please submit your application today

", "h2": "Why Work for LAZ Parking California, LLC?", "p": "At LAZ Parking California, LLC, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to creating a positive work environment and providing our employees with the tools and resources they need to succeed.

If you are a motivated and experienced professional looking for a challenging role, please apply today

", "h2": "How to Apply", "p": "To apply for the Shift Lead position, please submit your application today.

We look forward to hearing from you

"}