Customer Financial Consultant
23 hours ago
As a Customer Financial Consultant at Illinois Educators Credit Union, your primary responsibility will be to deliver exceptional customer service while ensuring compliance with regulatory requirements. This includes building relationships with members, identifying their financial needs, and providing tailored solutions.
- Act as a trusted advisor to members, offering expert guidance on personal finance, budgeting, and savings strategies.
- Process transactions efficiently, adhering to established procedures and guidelines.
- Develop and maintain knowledge of credit union products and services, staying up-to-date on industry developments.
- Communicate effectively with members, responding to their inquiries and resolving issues promptly.
To succeed in this role, you will need at least 6-12 months of cash handling experience in customer service roles, financial services, or Teller experience. A high school diploma or GED equivalent is required, with additional training or an Associate's degree a plus. Availability Monday-Friday 8:00am-5:00pm; rotating Saturdays 9:00am-1:00pm.
About the Salary and BenefitsThe starting salary for this position is $41,000 per year, with opportunities for growth and advancement. Our comprehensive benefits package includes:
- 401k Retirement Program
- 401k Employer Matching Program
- Paid Holidays following Federal banking schedule
- Paid Time Off accrual
- Paid Health/Dental/Vision Insurance for employees eligible after 60 days employment
- Paid Life & Short & Long-term Disability program eligible after 60 days employment
- College Tuition Reimbursement Program for business-related coursework
- Infant to Work Program
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