Retail Store Assistant Manager Lead

6 days ago


Waycross, Georgia, United States Goodwill Southeast Georgia Full time
Job Summary

We are seeking a highly skilled Retail Store Assistant Manager Lead to join our team at Goodwill Southeast Georgia.

About the Role

This is a key leadership position responsible for assisting the store manager in maintaining and supervising a well-organized and efficient store environment that creates an enjoyable shopping experience for customers.

Main Responsibilities
  • Supervise Sales Team: Provides direction and supervision to sales staff engaged in sales, inventory-taking, reconciling cash receipts, and performing services for customers using established policies and procedures.
  • Store Operations: Opens and closes the store at the proper times, performs mid-shift duties, and ensures the store opens on time and is kept clean.
  • Performance Management: Trains and evaluates employee performance, provides performance feedback to the Store Manager, and completes weekly/daily sales reports.
  • Inventory Management: Maintains sales log, processes staff payroll, schedules personnel, and tallies money daily.
  • Customer Service: Manages customer complaints regarding salespeople, merchandise, and/or store policy in a tactful and efficient manner.
Requirements

To be successful in this role, you must have a high school diploma or equivalent, a minimum of 2 years of retail sales experience, and a minimum 2 years supervisory experience.

You should possess strong leadership skills, with the ability to train, develop, and motivate staff. Additionally, you must have good team building skills, be able to drive sales, and have a strong customer focus.

The ideal candidate will also have the ability to work with a diverse group of customers and staff, as well as individuals with disabilities.

Compensation and Benefits

The estimated annual salary for this role is $45,000-$60,000, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.



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