Support Services Professional

6 days ago


Baton Rouge, Louisiana, United States Paperless Environments Full time
Job Responsibilities
  • Diagnose and Troubleshoot Software Issues: The ideal candidate will have expert-level problem-solving skills to diagnose and troubleshoot software issues, escalating complex cases when needed.
  • Document Support Interactions: The candidate will document support interactions and resolutions comprehensively, ensuring that all customer inquiries are resolved efficiently.
  • Educate Clients: The successful candidate will educate clients on software features and best practices to optimize their experience.


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