Policy Support and Resolution Professional

1 week ago


Baton Rouge, Louisiana, United States Steven Brooksher - State Farm Agent Full time
Job Description:

The Steven Brooksher - State Farm Agent team is looking for a highly motivated Policy Support and Resolution Professional to join their team. As a key member of the team, you will be responsible for providing exceptional customer service and support to policyholders. Your primary goal will be to deliver accurate and timely information, resolve inquiries efficiently, and maintain positive relationships with clients.

A successful Policy Support and Resolution Professional should possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Previous experience in customer service or a related field is preferred but not required.

The estimated salary range for this position is $55,000 - $70,000 per year, depending on qualifications and location.

Main Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.

What We Offer:
  • Competitive salary
  • Bonus based on performance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development


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