Store Customer Service Coordinator
5 days ago
We are looking for a highly organized and results-oriented Customer Service Lead to join our team at Burlington.
Job Description:
The Part-Time Customer Service Lead will be responsible for coordinating customer service operations, ensuring a smooth and efficient customer experience, and driving business outcomes through effective leadership.
Key Responsibilities:
- Coordinate and execute customer service initiatives, prioritizing tasks to meet deadlines and drive results.
- Analyze customer feedback, identifying trends and areas for improvement, and developing strategies to enhance customer satisfaction.
- Lead and develop store teams, providing coaching and guidance to ensure consistent delivery of high-quality customer service.
- Monitor and maintain store operations, ensuring compliance with company policies and procedures.
Requirements:
A successful Customer Service Lead candidate will possess strong organizational and communication skills, with the ability to work effectively in a fast-paced environment.
Compensation:
A competitive salary of $17 per hour, plus benefits, including medical coverage, 401(k) plan, paid time off, and more.
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