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Operations Manager

2 months ago

Des Moines, Iowa, United States Grifols Canada Therapeutics Inc Full time

**Job Summary:**

We are seeking an experienced Operations Manager to join our team at Grifols Canada Therapeutics Inc. as an Assistant Manager. The successful candidate will be responsible for overseeing all aspects of the donor center, including personnel management, training, and quality control.

**Key Responsibilities:**

  • Responsible for all aspects of the donor center when the Center Manager is not present.
  • Creates an organizational environment that stimulates morale and productivity of the workforce and its leadership.
  • Collaborates with Training and Quality staff to ensure training and quality goals are met.
  • Coaches and leads employees through effective feedback.
  • Monitors and evaluates operations, working with the Center Manager to develop action plans to maximize center efficiency.
  • Responsible for all personnel functions, including hiring, assignment, and direction of work, development and training, disciplinary actions, and termination.
  • Directs the training activities of production employees.
  • Reviews and approves employee schedules to accommodate donor cycles.
  • Determines the adequacy and adjusts inventory levels of all goods and supplies necessary for the operation of the donor center.
  • Assures center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
  • Responsible for freezer management, including overseeing plasma shipments and equipment failures.
  • Constructs and submits timely and accurate reports on a daily/weekly/monthly or as required basis.
  • Develops and implements active donor recruitment advertising campaigns to improve production levels.
  • Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Directs key personnel in donor selection, plasma collection, and all manufacturing records to maintain the highest production standards.
  • Controls center donor funds and ensures that all financial records are accurate and in order.
  • Keeps Center Manager informed of any irregularities within the center and provides action plans to improve and correct center deficiencies.
  • Minimizes center liability through constant risk management review.
  • Directs and monitors the performance of outside vendors.
  • Reviews and monitors special projects for accuracy and timely completion.
  • Works with the Center Manager in implementing the donor center's mission into the community.

**Requirements:**

  • Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.