Bakery Clerk
1 day ago
At Kroger, we're committed to delivering exceptional customer experiences through outstanding service. As a Bakery/Deli Clerk, you'll play a vital role in creating a welcoming and clean environment that encourages our customers to return.
Key Responsibilities:- Prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products that they have ordered and the correct portion size.
- Recommend deli or bakery items to customers to ensure they get the products they want and need.
- Use all equipment in the bakery according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
- Adequately prepare, package, label, and inventory ingredients in merchandise.
- Check product quality to ensure freshness and review 'sell by' dates.
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, and robot coupe.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and be able to locate products when requested by customers.
- Stay current with present, future, seasonal, and special ads.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Display a positive attitude.
- Practice preventive maintenance by properly inspecting equipment and notify the appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a current food handlers permit once employed
We're looking for a team player who is passionate about delivering exceptional customer experiences. If you're a motivated and detail-oriented individual who is committed to maintaining a safe and clean environment, we encourage you to apply for this exciting opportunity.
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