Hospitality Service Representative

2 weeks ago


Phoenix, Arizona, United States Troon Golf Full time

Unlock Your Potential in Hospitality

Are you passionate about delivering exceptional customer service and creating memorable experiences for guests? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a skilled Hospitality Service Representative to join our team at Papago Golf Course/Lou's Bar & Grill.

About the Role

  • Welcoming guests with a friendly smile and escorting them to their assigned table
  • Ensuring seamless service by maintaining accurate guest lists and following check-in procedures
  • Assigning opening and closing side duties and supervising side work to ensure a smooth service experience
  • Providing exceptional support to service staff with bussing tables, taking cocktail orders, and more
  • Maintaining a thorough knowledge of menu items, prices, and general service procedures
  • Ensuring high standards of appearance and cleanliness in all service areas
  • Remaining visible and accessible to guests, staff, and management
  • Checking tables before service to ensure proper settings
  • Communicating guest requests and concerns to the department manager
  • Embodying safe work practices in job performance
  • Regular and reliable attendance
  • Performing other duties as required by supervisor

Requirements

  • High school diploma or equivalent
  • Ability to read and speak English
  • Must complete Alcohol Awareness Training
  • Knowledge of Microsoft Office applications
  • Knowledge of point of sales (POS) system

Working Conditions

  • Standing, walking, talking, and listening for extended periods
  • Lifting up to 10 lbs. regularly
  • Occasional reaching, using hands, tasting, smelling, climbing, balancing, stooping, kneeling, crouching, or crawling
  • Modest noise level
  • Extended hours during golf and holiday seasons
  • Weekend and holiday work

About Troon

Troon is a world-leading professional club management company with a rich history of delivering exceptional guest experiences. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities, and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.



  • Phoenix, Arizona, United States Hyde Park Hospitality Full time

    Key ResponsibilitiesProvide warm and welcoming greetings to guests upon arrivalProcess transactions accurately and efficientlyMaintain a clean and organized workspaceFoster a positive and respectful environment for all guestsRequirementsHigh school diploma or equivalent requiredExcellent communication and interpersonal skillsAbility to work independently and...


  • Phoenix, Arizona, United States VIP Hospitality Full time

    About VIP HospitalityWe are a leading provider of customer service solutions in the hospitality industry, seeking a skilled and engaging representative to join our team at Sky Harbor International Airport. This role offers a unique opportunity to make a positive impact on the airport experience for travelers from around the world.Job SummaryWe are looking...


  • Phoenix, Arizona, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality is seeking a dedicated and customer-focused Front Desk Representative to join our team. This role offers a competitive salary of $40,000 per year, depending on experience.Job SummaryThe Front Desk Representative will be responsible for greeting and welcoming guests, maintaining the telephone switchboard, handling requests for...


  • Phoenix, Arizona, United States Hyde Park Hospitality Full time

    Job Description:The Concierge Services Representative is responsible for delivering exceptional guest experiences in our premium lounge environment. This role involves interacting with guests, welcoming them by name, and assisting them throughout their stay.Salary: $22.00 per hourKey Responsibilities:Employ the 'Guest First' philosophy in meeting guests'...


  • Phoenix, Arizona, United States MasterCorp Full time

    About UsMasterCorp is a family-owned and operated business with over 40 years of experience in providing turnkey services for housekeeping, engineering, floor care, and laundry to major hospitality brands and commercial clients.Essential FunctionsYour key responsibilities will include:Cleaning resort units using our proprietary 7 Step Process.Maintaining...


  • Phoenix, Arizona, United States VIP Hospitality Full time

    About the RoleVIP Hospitality is a dynamic and growing company that's dedicated to providing exceptional hospitality services at airports across the country. We're currently seeking a highly skilled Hospitality Ambassador PHX to join our team at Sky Harbor International Airport.In this role, you'll be responsible for greeting and guiding airport guests,...


  • Phoenix, Arizona, United States VIP Hospitality Full time

    Join the VIP Hospitality Team!Are you a customer-focused individual who enjoys meeting new people and finding creative solutions to challenges? Do you thrive in fast-paced environments where no two days are ever the same? As a Customer Service Ambassador at Sky Harbor International Airport, you will play a critical role in delivering exceptional experiences...


  • Phoenix, Arizona, United States Hyde Park Hospitality Full time

    About the RoleThe Luxury Hospitality Manager will oversee daily operations at the Sapphire Lounge by Hyde Park Hospitality, located inside the Phoenix Sky Harbor International Airport. This is a hands-on manager role, responsible for managing core services of lounge operations and ensuring impeccable guest service.This is a seven-day operation; candidates...


  • Phoenix, Arizona, United States Hobart Service Full time

    Job OverviewHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled Customer Service Representative to join our team. This role offers an excellent opportunity to work in a fast-paced environment and deliver exceptional customer service.Job ResponsibilitiesThe successful candidate will be responsible...


  • Phoenix, Arizona, United States Solventum Full time

    Solventum is a leading provider of innovative healthcare solutions, dedicated to improving lives through better, smarter, safer healthcare.As a Field Service Representative I at Solventum, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our medical devices. Your primary responsibility will be to...


  • Phoenix, Arizona, United States Thomas Management LLC Full time

    OverviewThomas Cuisine, an award-winning contract food service company, seeks a Customer Service Representative to join their team. With a commitment to serving high-quality, scratch-made cuisine, this role is ideal for individuals who are passionate about providing exceptional customer experiences.Salary: $17-$18 per hour, depending on experienceJob...


  • Phoenix, Arizona, United States Extended Stay Full time

    About the Job: Are you passionate about delivering exceptional guest experiences? Do you have a knack for problem-solving and excellent communication skills? If so, we're looking for you! As a Front Desk Agent Hospitality Representative, you'll be responsible for assisting guests, processing reservations, and collecting guest information.Your...


  • Phoenix, Arizona, United States Quick Response Garage Door Service Full time

    Job SummaryWe are seeking an experienced customer service representative to join our team at Quick Response Garage Door Service. The ideal candidate should have excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.Estimated Annual Salary: $50,000 - $65,000Main Responsibilities:Provide exceptional customer...


  • Phoenix, Arizona, United States Thomas Management LLC Full time

    Job Title: Patient Services RepresentativeThe Patient Services Representative plays a vital role in delivering exceptional patient experiences at Valleywise Behavioral Health Center. As part of the Thomas Cuisine team, you will be responsible for guiding patients through our restaurant-style menu and ensuring timely delivery of meals to guests throughout the...


  • Phoenix, Arizona, United States Solventum Full time

    At Solventum, we are committed to improving healthcare outcomes through innovative solutions.We are seeking a talented Field Service Representative I to join our team in Phoenix, AZ. In this role, you will have the opportunity to work with diverse customers and make a positive impact on their lives.The Job Description:You will provide exceptional customer...


  • Phoenix, Arizona, United States Acro Service Corp Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Tax Compliance Specialist. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.As a Customer Service Representative, you...


  • Phoenix, Arizona, United States AERA Hospitality Inc Full time

    AERA Hospitality, Inc. offers exciting opportunities for talented individuals to grow with our company.Job Overview:We are seeking a highly skilled Hospitality Server Team Member to join our team in delivering exceptional customer service at events and functions.The successful candidate will be responsible for the setup, service, and cleanup of event...


  • Phoenix, Arizona, United States Wyndham Destinations Full time

    Job OverviewWe are seeking a Customer Service Representative to join our team at Wyndham Destinations. As a key member of our front desk staff, you will provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Job ResponsibilitiesWelcome guests from around the world and provide warm hospitality throughout their...


  • Phoenix, Arizona, United States Drury Hotels Company, LLC Full time

    Company Overview">We are Drury Hotels Company, LLC, a leading hospitality company dedicated to providing exceptional guest experiences. Our team members are the face of our hotel, and we seek individuals who share our commitment to service excellence.">About the Job">We are seeking a Customer Service Representative to join our front desk team. As a key...


  • Phoenix, Arizona, United States Legends Hospitality Full time

    We are seeking a highly skilled Food and Beverage Service Associate to join our team at Legends Hospitality. This is a dynamic role that requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.About UsLegends Hospitality is a world-class hospitality company that specializes in...