Retail Sales Associate Key Holder

5 days ago

Glen Burnie, Maryland, United States DXL Group Full time
Unlock Your Potential with DXL Group

At DXL Group, we're on a mission to revolutionize the way men shop for Big & Tall apparel. As a Retail Sales Associate, Key Holder, you'll play a vital role in delivering an unparalleled customer experience that sets us apart from the competition.

What Makes Us Different?
  • We're committed to developing our people, promoting from within, and fostering a culture of growth and excellence.
  • We operate in free-standing stores, closing at 7pm, allowing you to maintain a healthy work-life balance.
  • Our entire team is eligible for quarterly bonuses, ensuring your hard work is rewarded.
What's It All About?

We're seeking a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals in a fast-paced environment. Key responsibilities include:

  • Ensuring each guest feels welcomed by spending quality time, asking questions to learn about their needs, preferences, and lifestyle.
  • Serving as a product knowledge expert, able to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Assisting with building a superior customer-focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures.
Are You a Fit?

Specific qualifications for this role include:

  • A high school diploma or equivalent (a college/university degree is a plus, but not required).
  • Demonstrating superior customer service techniques and experience with problem/complaint resolution.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

We're committed to Diversity, Equity, and Inclusion, providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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