Client Relationship Specialist
7 days ago
We are seeking an experienced Client Relationship Specialist to join our team. This is a permanent position based out of St. Louis Park, Minnesota.
About the RoleIn this role, you will be responsible for managing outbound calls to collect on deceased debt, following established policies and procedures. You will be expected to meet daily collection goals and productivity standards, maintain a queue of accounts with regular review and follow-up, and conduct fact-finding conversations to locate estate information and identify potential money sources.
Key Responsibilities- Make outbound calls to collect on deceased debt following established policies and procedures.
- Meet daily collection goals and productivity standards.
- Maintain a queue of accounts with regular review, phone calls, and miscellaneous follow-up work.
- Conduct fact-finding conversations to locate estate information and identify potential money sources.
To be successful in this role, you will need:
- 1+ years of customer service experience.
- A High School Diploma or GED.
- Strong communication and negotiation skills.
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, vision, short-term/long-term disability, 401(k), yearly performance/comp evaluations, and 16 days of PTO per year plus holiday pay. We have a calm and laid-back culture with early outs on Fridays, and we offer high earning potential with significant financial opportunities for good performers.
About TEKsystemsTEKsystems is a nationally licensed collection agency specializing in probate receivable management services. We pride ourselves on our unwavering commitment to providing the best possible debt solutions to our clients, making us a leader within the collection industry. As an equal opportunity employer, we consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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