Food Service Operations Supervisor

2 weeks ago


Kansas City, Kansas, United States The University of Kansas Health System Full time
Position Title

Food Service Operations Supervisor

Company:
The University of Kansas Health System

Position Summary:
The Food Service Operations Supervisor is responsible for leading a dedicated team to efficiently manage our onsite dining facilities, including cafeterias, cafes, and coffee shops, as well as patient meal services. This role encompasses oversight of various functions such as inventory management, food preparation, cooking, and service delivery. A strong emphasis on safety, quality, and exceptional customer service is essential.

Key Responsibilities:
  • Oversees and coordinates the activities of a designated operational unit within the dining services department, ensuring cross-training to provide comprehensive coverage across all units.
  • Engages in the recruitment, onboarding, training, and performance evaluation of team members.
  • Creates employee schedules to maintain optimal staffing levels in alignment with service demands.
  • Fosters a positive work environment to enhance employee engagement and morale.
  • Ensures compliance with all food safety standards and handling procedures on a daily basis.
  • Manages inventory, procurement, and monitoring of food supplies for the assigned unit, maintaining necessary documentation.
  • Monitors food quality, product standards, sanitation practices, and customer service excellence.
  • Facilitates communication with customers, team members, and other departments to support dining services operations.
  • Initiates and supports service recovery actions as required.
  • Must possess the ability to perform the professional and technical competencies required for the unit or department.
  • This description is intended to outline the essential functions of the role and is not an exhaustive list of all responsibilities. Additional duties may be assigned as necessary.
Required Qualifications:
  • High School Diploma or GED.
  • A minimum of one year of experience in high-volume food service, restaurant, or patient dining environments.
Preferred Qualifications:
  • At least one year of supervisory experience in a food service context.
Language Proficiency:
  • Fluent in English.
Knowledge Requirements:
  • Ability to read, write, speak, and understand English.
  • Basic mathematical skills are necessary.
Employment Type:
Full-time

We are committed to providing equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information.

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