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Client Relations Specialist

2 months ago

Richland, Washington, United States Larry Hall - State Farm Agent Full time
Position Overview

Join our team as a Client Relations Specialist at Larry Hall - State Farm Agent. We are looking for a dynamic and career-focused individual to enhance our customer engagement efforts. In this role, you will cultivate and strengthen customer relationships within the community, promoting a range of State Farm products such as auto, home, and life insurance.

Key Responsibilities
  • Deliver Exceptional Service: Provide timely, accurate, and friendly assistance to customers. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Customer Education: Utilize a customer-centric, needs-based approach to inform clients about various insurance solutions.
  • Lead Generation: Identify potential clients, arrange meetings, assess customer needs, and effectively market suitable products and services.
Compensation and Benefits
  • Competitive salary with commission and bonus opportunities
  • Paid time off, including vacation and personal/sick days
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Strong communication skills, both written and verbal
  • People-oriented with a focus on customer satisfaction
  • Self-driven and motivated
  • Detail-oriented with a commitment to accuracy
  • Current Property and Casualty license
  • Current Life and Health license
  • Bachelor's degree preferred; Associate's degree or higher required

If you envision yourself thriving in this role, we encourage you to complete our application process. We will guide you through the subsequent steps in the interview process.

This position is associated with a State Farm independent contractor agent. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not employees of State Farm.