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Patient Care Assistant

2 months ago


Crossville, Tennessee, United States Uplands Village Full time
Job OverviewPosition Summary: The primary responsibility of this role is to deliver direct care to residents while performing various related tasks as assigned.

Collaboration and respect are key in working with residents, colleagues, families, visitors, and volunteers to foster a warm and welcoming atmosphere within the community. The role emphasizes enhancing residents' psychosocial well-being through meaningful interactions and teamwork to address the social service needs of both residents and the household, ensuring support, companionship, and kindness are extended to all members of the household. All responsibilities are executed in alignment with established standards, policies, guidelines, and regulations, prioritizing safety and efficiency.

Essential Skills and Qualifications:
  • Current Nursing Assistant Certification in Tennessee is required, or eligibility to obtain certification within four months of employment.
  • Strong reading, writing, grammar, and mathematics skills; effective interpersonal and communication abilities; auditory and visual skills; successful completion of a post-offer, pre-employment physical as required.
  • Proficiency in computer applications, including word processing and spreadsheets.
  • Time management skills to effectively organize and manage multiple priorities.

Preferred Skills and Experience:
  • At least three months of prior experience as a nursing assistant in a long-term care setting is preferred.

Reporting Structure: This position does not have direct reports.

Key Responsibilities:
  1. Assist residents with appointments, such as beauty services, activities, and religious services, and engage in activities as directed.
  2. Safely lift, move, and transport residents using appropriate techniques or equipment to prevent accidents.
  3. Execute various tasks assigned by the household nurse and Team Leaders, including household checklists, monitoring vital signs, weighing residents, applying topical treatments, and collecting specimens.
  4. Support residents and their families during the orientation process upon admission and during transfers.
  5. Deliver care that maintains residents' skin integrity to prevent pressure ulcers and other skin damage through regular changes and repositioning.
  6. Respond promptly and courteously to residents' call lights.
  7. Operate laundry equipment, including washers and dryers.
  8. Assist in folding, stacking, hanging, and distributing laundry and linens as needed.
  9. Manage soiled laundry and linens appropriately, following established protocols.
  10. Maintain cleanliness in the environment by sweeping, mopping, and dusting as required.
  11. Empty and replace liners in waste receptacles daily or as necessary.
  12. Clean and sanitize all bathroom fixtures and resident areas.
  13. Monitor and maintain cleanliness in vacant rooms.
  14. Support Team Leaders and new staff through mentoring.
  15. Safeguard residents' personal belongings and report any missing items according to policy.
  16. Adhere to safety and infection control procedures, including proper hand hygiene and waste disposal.
  17. Maintain proficiency in operating necessary equipment and systems for job performance.
  18. Perform additional related duties as assigned.

Expectations:
  1. Adhere to all organizational policies.
  2. Provide individualized attention to encourage residents to achieve their highest potential in physical, mental, and psychosocial well-being.
  3. Contribute to care planning by sharing observations and insights regarding residents' needs and preferences.
  4. Attend to residents' personal care needs, including grooming, bathing, feeding, and mobility assistance.
  5. Engage in regular rounds to monitor residents' conditions.
  6. Communicate effectively with residents, families, and team members.
  7. Report any changes in residents' conditions to licensed nursing personnel.
  8. Assist in maintaining a clean and safe environment.
  9. Utilize supplies efficiently and responsibly.
  10. Respect residents' rights and report any incidents of abuse or rights violations.
  11. Follow all safety and infection control protocols.

Organizational Standards:
  • Friendly: Seek opportunities to provide exceptional service.
  • Resident Care: Anticipate and meet residents' service needs.
  • Caring and Compassionate: Take time to listen and empathize with residents.
  • Teamwork: Support and empower colleagues to fulfill residents' needs.
  • Professionalism: Take pride in work and the organization.
  • Problem Solving: Employ effective strategies to resolve workplace challenges.
  • Safety: Demonstrate safe work practices and maintain a tidy work area.
  • Commitment: Show dedication to the organization's mission and values.
  • Diversity: Engage with others respectfully and without judgment.
  • Attendance: Maintain regular and reliable attendance.
  • Confidentiality: Protect residents' privacy and confidentiality.

Physical Demands and Work Environment: The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.
  • Physical demands: Refer to the Physical Requirements form.
  • Work environment: Employees may encounter odors, bodily fluids, and infections. There is potential for minor injuries from residents. The noise level is typically moderate.