Community Outreach Coordinator

3 weeks ago


Austin, Texas, United States Connect Full time
Job Overview

At Connect, we're dedicated to making a positive impact in our community. As a Client Service Assistant, you'll play a key role in supporting our nonprofit clients in their charitable outreach efforts.

This role involves providing exceptional assistance to our clients, new and existing, in executing direct marketing campaigns and engaging with individuals to champion their causes and missions. You'll have the opportunity to acquire in-depth knowledge of marketing strategies and participate in ongoing professional development through educational training.

Key Responsibilities:

  • Engage with potential donors during fundraising events to establish strong relationships and drive charitable contributions for our clients
  • Stay informed about our charity partners' missions and follow up with potential donors to strengthen connections
  • Promptly address and resolve customer concerns to ensure satisfaction and trust in our clients and services
  • Collaborate with cross-functional teams to address inquiries and requests from our charity clients, ensuring seamless operations

Requirements:

  • A background in customer service, sales, or marketing is preferred, but not mandatory
  • Possess 1-3 years of experience in a customer-facing role to excel in managing relationships
  • Exhibit a strong desire to actively contribute to the community by supporting charitable causes
  • Available for in-person meetings and training sessions at our office
  • Comfortably address both small and large groups, displaying strong communication skills
  • Thrive in both independent and team-based work environments


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