Front Office Support Specialist
4 days ago
Mr. Handyman is a leading provider of home improvement services, and we are seeking a skilled Front Office Support Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a dynamic environment.
In this role, you will be responsible for providing support to our customers, including responding to inquiries, resolving issues, and providing information about our services. You will also assist with administrative tasks, such as data entry, filing, and record-keeping.
We offer a competitive salary range of $15.00 - $20.00 per hour, depending on experience. Our benefits package includes bonus incentives, paid holidays, PTO, and the opportunity to work with a talented and supportive team.
To succeed in this role, you will need to possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You should also have basic computer skills, including proficiency in Microsoft Office, Excel, and QuickBooks. Experience in the construction industry is a plus, but not required.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide information about our services and products
- Assist with administrative tasks, such as data entry and record-keeping
- Develop and implement process improvements to increase efficiency and productivity
Requirements:
- Bachelor's degree in Business Administration or related field (or equivalent experience)
- Minimum 2 years of customer service experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
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