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Security Officer

2 months ago

Austin, Texas, United States JW Marriott Austin Full time

**Job Summary**

The Security Officer will be responsible for promoting a safe environment for guests and associates of the hotel, assisting in maintaining order, enforcing internal rules and regulations, and investigating and reporting incidents involving the loss of property, theft, personal injury, motor vehicle accident, etc. that may result in claims against the hotel.

**Key Responsibilities**

  • Report and document any unsafe working practices or conditions, and recommend corrective action
  • Monitor, document, and report suspicious activity observed on security cameras
  • Identify visitors at associate entrance, issue and collect passes in accordance with procedures
  • Control and account for all keys, especially keys to critical areas
  • Conduct investigations of all incidents of theft, fraud, violence, property damage, personal injury, unlawful entry, trespassing and any other event that creates a disturbance on the premises or which may result in a claim against the organization
  • Create a detailed written report of your investigation
  • Observe persons on premises who abuse hotel facilities, intrude into restricted areas, disturb or intrude upon the privacy of guests. Initiate action to remove such individual(s) from the premises
  • Thorough knowledge of hotel's emergency fire, bomb threat, first aid, and tornado procedures and evacuation plan
  • Maintain a detailed log book and activity sheet entries
  • Log in items and secure items for lost and found
  • Generate associate identification cards
  • Other duties as assigned by management

**Additional Requirements**

  • Thorough knowledge of hotel policies and procedures
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information