Customer Service Representative

3 weeks ago


Saint Cloud, Minnesota, United States Centra Care Full time
Job Title: Customer Contact Assistant I

We are seeking a highly skilled and customer-focused individual to join our Call Center Team as a Customer Contact Assistant. This is a fast-paced role that requires strong communication skills, multitasking abilities, and a passion for delivering exceptional customer service.

The ideal candidate will have a high school diploma or equivalent and one to two years of post-high school training in clerical, secretarial, or PC-based phone system. Strong typing skills (40 wpm) and general computer experience with Microsoft Office are also required.

In this role, you will be responsible for managing inbound and outbound communications, triaging calls, dispatching staff and security, and managing the primary switchboard duties for CentraCare. You will work in a dynamic environment with opportunities to grow and develop your skills.

As a Customer Contact Assistant, you will be part of a dedicated team that is committed to providing excellent patient care and service. We offer a competitive salary range of $16.59-$24.92 per hour, with opportunities for overtime pay. Additionally, we provide full-time benefits, including medical, dental, PTO, retirement, employee discounts, and more. Tuition reimbursement and college grant programs are also available.

CentraCare has made a commitment to diversity in its workforce and encourages all individuals, including those with disabilities, to apply. We are an EEO/AA employer.



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