Field Service Technician
4 days ago
We are seeking a highly skilled Field Service Technician to join our team at NOV. As a Field Service Technician, you will be responsible for providing technical support to customers in the field, ensuring the successful execution of NOV Frac operations. This role requires strong technical knowledge, excellent communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities
- Work with customer field representatives to execute NOV Frac operations, ensuring timely and efficient completion of tasks.
- Provide technical support to customers, including field installations, calibrations, and upgrades of sensors and systems.
- Collaborate with cross-functional teams to develop and implement new product offerings, gathering information and implementing field strategies.
- Initiate incident investigations, report up in a timely manner, and participate in devising solutions.
- Conduct regular equipment inspections, reporting any deficiencies to ensure optimal performance.
- Perform field upgrades of software and hardware, training customers on proper operation.
- Maintain the highest level of professionalism, working with honesty and integrity to deliver exceptional customer service.
- Complete and submit field service documentation in a timely manner.
- AA Degree and/or equivalent education with 5+ years' experience preferred.
- Wireline, Fishing, Coil or Completion Tools equivalent: 5+ years preferred.
- Knowledge of oil and gas field components, including software and hardware.
- Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns.
- Ability to work in all basin regions in the US.
- Available to work weekends and holidays as needed to support customer field operations.
- Pneumatic and hydraulic background preferred.
- Working knowledge of Windows OS and Microsoft Office.
- Electrical background preferred.
- Good verbal and written communication skills.
- Initiative-taking and meticulous.
- Leadership skills.
- Ability to lead and assist other techs and colleagues.
- Bi-lingual preferred but not required.
- Must pass a national background check and a motor vehicle report.
At NOV, we are driven to power the industry that powers the world. With over 150 years of experience, we provide technical expertise, advanced equipment, and operational support to help our customers achieve lasting success. We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Through purposeful business innovation, product creation, and service delivery, we are committed to delivering the finest products and services on time and on budget.
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