Café Attendant

1 week ago


Bryson City, North Carolina, United States Great Smoky Mountain Railroad Full time
Department: Culinary Services

Position Title: Café Attendant

Reports To: Culinary Services Supervisor

Employment Type: Non-Exempt / Hourly

Classification: Seasonal

Workplace: Bryson City, NC

Salary: Competitive hourly rate

Position Overview: Accountable for the daily operations of the Depot Café, Concession Train Car, and Mobile Food Units, encompassing food preparation, customer interaction, cash management, inventory oversight, merchandise handling, supply replenishment, and maintenance of the facility.

Key Responsibilities:
  • Coordinate with the Manager on Duty for daily targets and goals.
  • Prepare meals for the Depot Café and Concession Train Car, including pre-packaged lunches.
  • Deliver exceptional customer service, provide menu information, and possess knowledge of food components.
  • Manage cash transactions, ensuring accurate counting of starting and ending cash, precise change handling, and correct sales processing.
  • Guarantee that service is consistently delivered in a professional manner, adhering to the standards set by Culinary Services Management.
  • Maintain a complete uniform throughout the shift.
  • Comply with company service protocols, procedures, and policies.
  • Ensure adherence to health department guidelines.
  • Follow safe and sanitary food handling practices.
  • Distribute pre-packaged lunches and assist patrons at the café service window.
  • Support the receiving, storage, and proper management of inventory.
  • Assist in various tasks within Culinary Services as needed.
  • Participate in required training sessions.
  • Adhere to company cash management policies.
  • Perform additional tasks as assigned by management.
Work Environment:
  • Adaptability to assigned work schedules.
Requirements

Qualifications, Skills, and Experience:
  • Preferred valid driver's license.
  • Minimum age of 16 years.
  • Availability to work evenings, weekends, and select holidays is preferred.
  • Capability to remain on feet for extended durations.

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