Customer Service Representative

4 days ago


Ogden, Utah, United States AvantGuard Monitoring Centers Full time
Job Overview

At AvantGuard Monitoring Centers, we are one of the fastest-growing alarm monitoring companies in the nation. Our mission is to protect lives, property, and inspire peace of mind every day by monitoring alarms with the fastest response time in the industry.

We value relationships, serve our community, and work as a team to extend trust to those around us. As an Alarm Monitoring Agent, you will have the opportunity to make a real difference in people's lives.

Compensation

The estimated salary for this role is $16.50-$17.00 per hour, with opportunities to earn up to $18.00 per hour after training. This position also offers tuition reimbursement up to $1,000+/year, free mental health assistance, and a 401k match for all employees.

Responsibilities
  • You will process alarm signals quickly and professionally while managing stressful situations.
  • Dispatch the proper authorities to subscribers' locations in emergencies and verify that help is on the way.
  • Assist alarm company partners with alarm system tests to ensure subscribers' alarms are working properly.
Requirements
  • You must be 18 years old or older with a high school diploma or GED.
  • Prior customer service experience is preferred.
  • You must be able to type a minimum of 40 wpm.
  • You must be willing to work 1 weekend day each week or every other weekend and holidays.
What We Offer

AvantGuard Monitoring Centers values its employees and offers a fun work environment, weekly paydays, professional development opportunities, and more. If you are a team player who is passionate about making a difference, we encourage you to apply for this exciting opportunity.



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