Global Salesforce Billing Solutions Architect

3 weeks ago

Charlotte, North Carolina, United States Slalom Full time

About the Role

We are seeking a seasoned Salesforce Billing Solutions Architect to join our team at Slalom. In this position, you will serve as a technical leader for Zuora Billing projects, responsible for client delivery, proposals, new business opportunities, and knowledge management. You will work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements.

Responsibilities:

  • Serve as the technical leader for Zuora Billing projects for clients, translating business requirements into well-architected solutions that best leverage the Salesforce Billing platform.
  • Provide detailed level of effort estimates for proposed solutions, articulating the benefits and risks to a solution's feasibility and functionality.
  • Offer hands-on, expert-level technical assistance to developers, ensuring the highest quality solutions.
  • Stay up-to-date on new Zuora product and technical capabilities resulting from product releases and acquisitions.
  • Contribute expertise during sales efforts to estimate the technical level of effort, presenting to potential clients and pulling together quick proof of concepts as needed.
  • Lead or participate in technical integration discussions and design workshops, creating high-level architecture diagrams that cater to both technical and business-minded individuals.
  • Optimize product configurations to match the clients' billing requirements, providing guidance and best-in-class billing strategies.
  • Act as the solution owner during the project, ensuring the project's scope and outcomes are on track.
  • Interview candidates and make recommendations for hire.

Requirements:

  • A minimum of 12 years of experience in digital transformation, strategic leadership, technology implementation, and value realization within the realms of SaaS & AI applications, rationalization, governance, and modern, secure, and scalable architecture.
  • Demonstrated ability to work with cross-functional teams, influence stakeholders, and drive organizational change in a dynamic environment, particularly within the context of evolving technology architecture.
  • The ability to think strategically, align digital initiatives with business goals, and drive positive outcomes by developing a secure, scalable architecture.
  • 5+ end-to-end Zuora Billing implementations.
  • Minimum 5 years of Zuora platform experience.
  • Complete understanding of data models and product/pricing master data management.
  • Knowledge of the full billing cycle, including invoicing, invoice templates, payment and payment gateway configuration, revenue recognition, financial reporting, and integration into the ERP system.
  • Experience in B2B or B2C E-Commerce is highly desired.
  • Excellent client-facing written and oral communications skills.
  • Prior experience as a Solution Architect or similar role on 3+ projects that were at least 6 months in duration.
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire within the first several months.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

The estimated salary for this position is between $122,000- $225,000 per year, based on the company's location and industry standards.

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