Help Desk Operations Manager

1 week ago


Curtis Bay, Maryland, United States Gable Full time
About the Position

Gable is seeking an experienced Help Desk Operations Manager to oversee our technical support services. This individual will be responsible for maintaining high levels of uptime, resolving technical issues efficiently, and developing strong relationships with key partners.

**Responsibilities:**

  • Evaluate and improve existing technical processes and procedures.
  • Develop and maintain effective relationships with software vendors and external service providers.
  • Manage Help Desk operations, ensuring timely issue resolution and high client satisfaction.

**Requirements and Qualifications:**

  • Demonstrated expertise in software and technical knowledge.


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