Sales Associate
4 days ago
The Sales Associate role is a vital part of the store's overall success and efficiency, requiring direct attention to our brand commitment when servicing customers and driving results.
Key Responsibilities:
- Uphold Coach's Service and Selling Models, creating a positive first impression and building ongoing customer relationships through a personalized experience.
- Represent Coach as a brand ambassador, understanding changes in local market trends and supporting the execution of local sales strategies and tactics.
- Drive business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing relationships.
- Discuss product features and build sales by leveraging cross-selling skills and abilities.
- Follow up with customers consistently and genuinely to influence and close sales.
- Flex personal selling techniques to contribute to overall store financial results.
- Leverage Coach's tools and technology to support relationship building and clienteling efforts.
Operations:
- Complete daily operational tasks, including maintaining store appearance, cash wrap, and visual merchandising to Coach standards.
- Adhere to all applicable retail policies and procedures, including POS, Operations, and Asset Protection.
- Replenish inventory on sales floor as needed and support Store Inventory Process by processing shipments and stocking shelves.
Requirements:
- 1-3 years of previous sales experience, preferably in a luxury retail service environment.
- Knowledge of cash register systems and basic computer skills, including the ability to use iPad/laptop.
- Ability to work a flexible schedule, including nights, weekends, and holidays, and meet Coach Scheduling & Availability Expectations.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
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