Customer Service Associate
4 days ago
We are seeking a highly skilled Customer Service Associate to join our team at Brady Industries. This role is responsible for delivering exceptional customer service and ensuring timely resolution of customer inquiries.
Estimated Salary: $40,000 - $60,000 per year
About UsBradyPLUS focuses on solution selling, customer education, and product expertise in key commercial market segments. We strive to be the destination for talent and careers, offering a growing organization and a winning team.
Key Responsibilities- Provide timely and accurate information to customers regarding order status and product knowledge.
- Process customer orders and changes according to established department policies and procedures.
- Assist sales representatives in servicing customers and resolve any issues that may arise.
- Maintain various accounts and review open orders to ensure timely completion.
- Pull Material Safety Data Sheets as required for customers and provide additional support as needed.
- Research customer problems and follow through to resolution, providing a high level of customer satisfaction.
- High School Diploma or equivalent required; some college preferred.
- 1-2 years' experience in a customer service environment, with warehouse/distribution experience being an asset.
- Proficiency in Microsoft Office Skills.
- Competitive wages.
- Excellent benefits package, including medical, dental, vision, supplemental, and disability insurance.
- 401k plan with company match.
- Nine paid holidays per year.
- Paid time off.
At Brady Industries, we are committed to equal employment opportunities and do not discriminate based on race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability, or veteran status.
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