Head Teller

Glens Falls National Bank and Trust Co is seeking a skilled and experienced Head Teller to join our team. As a key member of our banking operations, you will be responsible for ensuring the daily activities of the teller line are executed with accuracy and meet exemplary customer service standards.

Key Responsibilities

• Process transactions accurately and efficiently, including loan requests and Wire Transfers.
• Lead and develop Tellers through day-to-day operations, projects, and special assignments to meet branch/Company goals.
• Provide training, support and guidance as appropriate to co-workers and customers.
• Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate.
• Prepare or assist in preparing and submitting monthly reports accurately and punctually.

Requirements

• Associate degree or equivalent experience required.
• 3 years of experience in customer service preferred.
• Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management.
• Strong supervisory skills.
• Proficient in Microsoft Windows and Microsoft Office Suite: Word, Excel, and Outlook.
• Strong knowledge of banking products and services.

What We Offer

• Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays.
• Medical, Dental, and Vision Insurance and Flexible Spending Plan.
• Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership.
• Education and Tuition Reimbursement.
• Employee Assistance Program for our employees and their immediate family members.

Equal Opportunity Employer

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.