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    Job SummaryWe are seeking a highly skilled and experienced Head Teller to join our team at Glens Falls National Bank and Trust Co. This role is responsible for ensuring the daily operational activities of the teller line are executed with accuracy and meet exemplary customer service standards.The ideal candidate will have a strong background in customer...

Head Teller

2 months ago


Queensbury, New York, United States GLENS FALLS NATIONAL BANK AND TRUST CO Full time
Job Title: Head Teller

We are seeking a highly skilled and experienced Head Teller to join our team at Glens Falls National Bank and Trust Co. The successful candidate will be responsible for leading the teller line and ensuring the daily operational activities are executed with accuracy and excellence.

Key Responsibilities:
  • Provide exceptional customer service by anticipating and meeting customer needs.
  • Process transactions accurately and efficiently, including loan requests and wire transfers.
  • Lead and develop tellers through day-to-day operations, projects, and special assignments.
  • Manage the vault and ensure accurate teller and branch cash limits.
  • Identify and prevent fraud, and maintain the highest level of security and compliance.
Requirements:
  • Associate degree or equivalent experience required.
  • 3 years of experience in customer service preferred.
  • Strong communication and supervisory skills.
  • Proficient in Microsoft Windows and Microsoft Office Suite.
  • Strong knowledge of banking products and services.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for career growth and development.
  • A pleasant and inclusive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.